Customer Support

Terminal Support

(800) 864-4644

Reference your 12-digit merchant number

24 hours

Or email us at:  support@acumenprocessing.com

Statement, Deposit, Account Questions & Supplies

(800) 864-4644

Reference your 12-digit merchant number

9:00am – 6:00pm CST

Authorize.Net Technical,
Billing & Account Support

(877) 447-3938

Reference your 6-digit payment gateway ID#

6:00am – 6:00pm PST

For online chat…
Log into your merchant interface, click on Live Help

PCCharge Technical Support

(877) 659-8981

Reference your 16-digit serial number

9:00am – 9:00pm EST

To locate your serial number…
Open PCCharge, click the word Help, and then click the word About

Getting Started

Speaking with us about your business needs will allow us to find the right processing solution for you. Contact us at 1-800-864-4644 or email us using the form below to get started right away.