Customer Support

Terminal Support

(800) 864-4644

Reference your 12-digit merchant number.

24 hours

Or email us at:  support@acumenprocessing.com

Statement, Deposit, Account Questions, and Supplies

(800) 864-4644

Reference your 12-digit merchant number.

9:00 AM – 6:00 PM CST

Authorize.Net Technical,
Billing, and Account Support

(877) 447-3938

Reference your 6-digit payment gateway ID#.

6:00 AM – 6:00 PM PST

For online chat…
log into your merchant interface, click on ‘Live Help’.

PCCharge Technical Support

(877) 659-8981

Reference your 16-digit serial number.

9:00 AM – 9:00 PM EST

To locate your serial number…
open PCCharge, click the word ‘Help’, and then click the word ‘About’.

Getting Started

Speaking with us about your business needs will allow us to find the right processing solution for you. Contact us at 1-800-864-4644 or email us using the form below to get started right away.